Terms & Conditions
Last updated: July 30, 2026
Welcome to HiddenLoop. By accessing or using our website, you agree to these Terms & Conditions. Please read them carefully before placing an order.
- Eligibility
By placing an order, you confirm that you are legally able to enter into a binding agreement under the laws that apply to you.
- Products
All of our products are made to order. Product images are for illustration purposes only. Actual colors, print placement, and product appearance may vary slightly due to screen settings and the production process.
- Pricing
All prices displayed on our website are shown in the selected currency.
We reserve the right to update prices at any time. Any price changes will not affect orders that have already been confirmed.
- Orders
After placing an order, you will receive an order confirmation by email.
We reserve the right to refuse or cancel an order if we suspect fraud, unauthorized payment, pricing errors, or any activity that violates these Terms & Conditions.
- Payments
Payments are processed securely through our payment providers.
We do not store your payment card information.
- Shipping
Shipping times shown on our website are estimates and are not guaranteed.
Please read our Shipping Policy for information about processing times, delivery estimates, shipping costs, and order tracking.
- Returns & Refunds
Please read our Returns & Refund Policy for details about refunds, replacements, and damaged or incorrect items.
Because our products are made to order, we do not accept returns or exchanges for incorrect size selection, incorrect color selection, or change of mind.
- Intellectual Property
All content on this website, including our logo, designs, graphics, images, text, and other materials, is the property of HiddenLoop or is used with permission.
No content from this website may be copied, reproduced, distributed, or used without our prior written permission.
- Limitation of Liability
HiddenLoop is not responsible for delays or losses caused by events outside our reasonable control, including shipping carrier delays, customs inspections, severe weather, natural disasters, or technical issues.
To the fullest extent permitted by law, our liability is limited to the amount paid for the affected order.
- Privacy
Your use of this website is also subject to our Privacy Policy.
- Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with the updated revision date.
- Governing Law
These Terms & Conditions are governed by the laws of Romania, except where mandatory consumer protection laws in the customer’s country provide additional rights.